How to Order Clothing and Accessories: Individuals

Step One: Choose the Items You Want Embroidered

We have a large selection of organic shirts, polos, hoodys, hats, bags, etc. to choose from. If you do not see the style or color you want on our site, please call us. We work very hard to find the exact item to fit your needs. (NOTE: If you place an order under six of the same item (different sizes OK) and we do not have the item(s) in stock, there will be an additional handling fee. This fee will be determined by the S&H the vendor charges to send the item to us. We do not add anything to this charge. This fee will be disclosed before the order is processed. After stated, no changes will be made.)

Step Two: Decide on Lettering, Logo, or In-Stock Design

Simple text can be embroidered on any garment. If you haven’t already decided on a font, we will be happy to help you to find just the right lettering for your garments.

If you have a logo in mind, email it to us at: greenteesembroidery@gmail.com . Your image format should be in a JPG. If your logo is not already digitized, a one-time non-refundable digitizing set-up fee will be charged (price dependent on complexity of design).

Please provide us with the approximate dimensions of the logo or lettering as well as the placement, such as on the front/back or left chest of a shirt, hat, etc.

A one-time non-refundable digitizing set-up fee (price dependent on complexity of design) will be charged to digitize your logo. Once the logo has been digitized, there will be no future setup costs for that approved design.

For in-stock designs, please contact us to discuss your needs. We have a large selection of designs that can also be personalized.

Step Three: Pre-determining the Cost

Once you select the item(s) that you want embroidered, add the stitch price to the cost of the item (shirt, hat, bag, etc.), along with any digitizing costs, and this will be the total cost of the garment with embroidery (without tax and S&H).

Step Four: Contact Us

Give us a call (315-797-6427) or send us your request (www.greenteesembroidery@gmail.com), and we will e mail you a quote. Please include your name, phone number, and e mail address.

Step Five: Approval and Deposit

Once you approve the quote, we will send you a printed copy of the design. Even though this does not show the colors you We want your designs to be perfect. Remember that once the design has been approved by you, it cannot be changed. Thread colors will be discussed and also approved.

Step Six: Payment

For all orders, a 50% non-refundable deposit is required. This is sent when the Approval Form has been signed and received. Depending the size of the order and/or whether or not you need a logo digitized, it will usually take 14 days after the sew-off approval unless there has been a delay in payment.

We accept only checks for orders under $30.00; PayPal may be used for larger orders. Once your deposit has been received and has cleared, your order will be processed. You will receive an e mail once your order is complete. At that time, please remit the balance due on your order. For smaller orders, you may pay in full instead of sending a deposit first. Items will be sent once check or payment has cleared.

Customer satisfaction: We work very hard to produce a product that will meet your needs and expectations. If you are dissatisfied with an item or items, communicate with us and we will do our best to remedy the situation.